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Guest Chris Nielsen

Create a licence request

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Guest Chris Nielsen

I have been asked to send a licence request to support@tuflow.com. What is this?

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Guest Chris Nielsen

TUFLOW (all versions, engines, etc) runs using a hardware lock, or dongle, which are from a provider called "Wibu". Its called the Wibu Codemeter Dongle (see their website).

 

To activate the licence on a specific computer with a specific Wibu dongle, a licence request needs to be created. This request is done by the user, with the dongle attached to the computer, using the steps shown in the attached pdf file. This creates a file (the .WibuCmRaC file), which is then sent to support@tuflow.com. From there, we update the licence file (to include a specific version, or trial, etc) and return it to you. 

 

We hope this process is straightforward, but if you have any problems or comments please contact support@tuflow.com

How to create a WibuCmRaC file.pdf

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